Reviewed by Marisol Osorio-Valdes for Felicia Saucier
Felícia went above and beyond to help me get my loan! She’s SUCH a pleasant person to work with and made things go much smoother. I would totally recommend Felícia to anyone! It’s so important to have someone you can trust during this process and she is that person! She’s excellent
Marisol OJan-19-2021
Reviewed by Nicole E Gagnon for Susan Laganas
Susan helped us obtain our mortgage and then worked with us through our refinance. She is knowledgeable and helped us understand the pros and cons of all of our options. She was super responsive and helped us problem solve potential barriers along the way. I wouldn't work with anyone else.
Nicole EJan-15-2021
Reviewed by Thomas H Sellon for Susan Laganas
Susan was very helpful and pleasant from beginning to end.
Tom.
Thomas HJan-15-2021
Reviewed by Danielle and Henry T for Susan Laganas
Susan was recommended to us by a co-worker. We gave her a call and right away she began the process for us to get us a pre-approval letter. Once pre-approved she informed us of the different loans we would qualify for and the best ones that would suit our needs. She is very knowledgeable, professional and experienced in this field, answering all questions and reassuring us throughout the whole process. She was available what seemed like at any time of the day when we called/texted. We are first time home buyers and will absolutely be using her again in the future. I can't recommend her enough.
Danielle aJan-15-2021
Reviewed by James J. Shible for Felicia Saucier
Felicia was proactive, prompt, friendly and helpful. Except for the managers choosing an unreliable appraiser in the beginning, the transaction was very smooth. The unreliable appraiser was replaced with a reliable one with very little time lost. That is an amazing feat in this market! But both, she and her manager, managed it! We closed late, but it could have been much, much more delayed. Hats off to them for getting the deal to the finish line! Very grateful!
James Jan-14-2021
Reviewed by Deanna DiGesse for Susan Laganas
As a first time home buyer I was very pleased with the knowledge and help that Susan Laganas was able to provide.
Deanna DJan-10-2021
Reviewed by Kristen Pratt for Susan Laganas
Top notch service! Susan is an expert in her field. Quickly and accurately answered all questions we had, and her communication is fantastic allowing me to feel confident throughout the entire process.
Kristen PJan-09-2021
Reviewed by Yekaterina V Marchenko for Susan Laganas
We were extremely happy to work with Susan. She was very professional, had great follow up skills and always was available over the cell phone when we needed her. The approval letters were sent right away when we made offers on the houses and she always followed up after it. I would highly recommend it to anyone who is looking for a house We got the best interest rate, she helped us tremendously during morgage approval process and gave us pre-approval letter for one year versus 6 months.
Yekaterina VJan-08-2021
Reviewed by Zack William Dickenson for Felicia Saucier
Just constantly looking out for my best interests when I fall behind on something or something goes wrong.
Zack WJan-08-2021
Reviewed by Erin Hershey for Felicia Saucier
Felicia was extremely attentive to my buyer's needs and got the process done with minimal stress to my buyer. Seamless service, and I will continue to refer to Felicia for transactions to come!
Erin HJan-05-2021
Reviewed by Sharon McCaffrey for Susan Laganas
Susan is one of the best in the lending industry. With every transaction, Susan is consistently on top of the application, meeting deadlines, and available whenever there is a question to be answered. She is my "go to" loan officer!
Sharon MJan-05-2021
Reviewed by Rebecca Heffernan for Felicia Saucier
Felicia truly cares for people. She was always available for my many calls. She was courteous, professional and knowledgeable. She was absolutely a delight to work with. Her caring nature shines, and I would recommend her highly. Buying a home, especially in the light of a pandemic is stressful. Having Felicia to guide us was fantastic!
Rebecca HJan-04-2021
Reviewed by Stephanie Lyn Wholey for Susan Laganas
Susan was phenomenal. Always available to talk and guide me through the home buying process. She’s super knowledgeable and I appreciate all that she did for us!
Stephanie LJan-04-2021
Reviewed by Nicholas J Deluca for Susan Laganas
Susan was wonderful to work with! Always eager to assist with any questions that were presented and made it a very pleasant overall experience! Would highly recommend to friends and family!
Nicholas JJan-02-2021
Reviewed by Raja Abraham James for Susan Laganas
I have worked with Susan for a third time in the last 12 years. The recent one was for refinance. Susan is very knowledgeable, informed me with the progress throughout the application process, answered all my questions and very professional. I would highly recommend her to my friends and family.